Lively has set up a phone return policy that dictates how their stores need to handle customers who are not satisfied with their purchased phones and would like to return them for a refund. The phone return policy outlines the reasons for return, the process of return, period of return, refund period, what is to be refunded, and limitations that the company must consider during a return.
Contents of lively phone return policy
Lively allows customers to return the phones they have purchased if they are not satisfied with them. The customers have 30 days from the date of purchase of the phone to return it to the Lively store for them to be eligible for a refund.
To return a phone purchased at Lively, please call the store’s customer service line at 1-800-LIVE.
If you bought a phone from Lively in-store, you must return it to the store and can either take it physically or mail it to the store. If you bought the phone online, you should return it to the Lively address indicated on the delivery package.
After returning her phone, the customer was told that the process of returning her phone would be more difficult than she thought.
If you have a phone that you no longer want and would like to return it, you must first contact Lively to request a return. If approved, Lively will send you the Return Authorization Number (RAN) so that you can track your phone’s return. You should then package your phone in its original packaging with all of the contents it came with and label it correctly. You can either take the package to a store where you made your purchase or ship it to the address indicated on the RAN. ..
The refund process and period for the lively return policy is very lively. Customers can easily get a refund within a few days after they receive their order. Additionally, the company offers a 30-day money-back guarantee on all products.
Lively begins by confirming the condition of the phone and accessories, as well as the return authorization number. If all of these conditions are met, Lively refunds the customer less a 10% restocking fee. Lively guarantees refunds within 21 business days from the day the return was received. ..
The Lively phone return policy refunds the customer’s original purchase price of the phone, minus any applicable taxes and shipping costs. ..
If you return your phone to Lively after Lively approves the return, you’ll receive a refund of the phone’s original purchase price, taxes applied on the phone, service charge, and phone activation fee. ..
Apple’s new policy limiting the number of phone returns customers can make in a year has some people concerned. Some people are concerned about Apple’s new policy limiting the number of phone returns customers can make in a year. The policy, which went into effect on January 1, states that customers can return phones only once every twelve months. This limit applies to both new and old phones. ..
Lively has set up some limitations that apply during the return of a phone. Some of them are outlined below. If you have a phone that is covered by the Lively Return Policy, and you are returning it to Lively, there are some important things to know: -You will need your original receipt or proof of purchase. -Your phone must be in the same condition as when you received it. -You will be responsible for all shipping costs associated with returning your phone. -If your phone is not in the same condition as when you received it, Lively may not be able to accept it and may charge you a restocking fee. ..
For a customer to be refunded the phone’s original purchase price less restocking fee, taxes, service charge, and activation fee, they should not go beyond the phone usage limitations in place. The phone must be new or in good condition. Also, for a customer to get refunded the phone’s original purchase price, less restocking fee, taxes, service charge, and activation fee, the customer needs to return the phone in the original packaging with all the accessories and components it came with the delivery.
The phone had been lost or stolen, and Lively was eager to get it back. The company offered a $100 credit for the return of the phone, and Lively accepted.
If you have received a phone from Lively and it is not working as you expected, or if some of the features are not working, you can return it to us for a refund. You can also return it if the phone has been damaged or defective.
Conclusion
Lively’s return policy guarantees customers a refund of their money if they are not pleased with the phone they have purchased for one reason or the other. This enables customers to gain trust with phones sold at Lively and appreciate the customer service. The policy should be adhered to by the customer and Lively for a successful and smooth return and to avoid any inconsistency during phone return.
