At times customer service can also be defined as the way the companies treat their customers. At other times it is considered synonymous with customer support and customer care.

LIDL Customer Service

Lidl customer service claims to have the unique opportunity to shape their customers’ image of Lidl, increase brand loyalty and positively impact the company’s bottom line. They claim that every customer interaction is an opportunity for them to glean valuable insights that drive process improvements, increase brand loyalty and positively impact the company’s bottom line.

How Can The Customers Contact Customer Service For LIDL ?

  1. Call the store at 1-800-LIDL
  2. Go to the customer service desk and ask for Lidl
  3. You will be asked to provide your name, email address, and phone number

Lidl is a popular German discount store that offers a variety of products at low prices. They have a customer service department that is available to assist customers with any inquiries they might have. You can contact them by phone, through email or via live chat. Lidl also has online Contact forms which the customers can fill so that their complaints, questions, suggestions and requests can be answered as soon as possible. ..

Reviews Of Customers

The reviewer liked the product and found it to be of good quality.

Some customers at Lidl believe that the store is the best place to purchase groceries within a low price range. They also believe that Lidl is supportive and helpful with their customers. Some customers say that the representatives of the Lidl customer service are very co-operative with their customers. Some customers say that Lidl customer service is by far the best customer service they had ever come across.

There are many negative reviews of the company on online review sites. Some people say that the service is terrible, and that all the wrongs and cons are kept. Even this side of the company is not hidden by the world. So let’s have an insight into some of these reviews:

Some customers have a terrible and heart-breaking experience from the customer service. Sometimes the employers seem to be very rude with the customers and do not care about their emotions. At times they are very disrespectful towards the customers and do not take them seriously. Some customers also claim that the attitude of the customer care employers wont make them last for a long time. They are also said to only care about their own pockets and not about their customers.

WHAT CAN WE , THAT IS , THE CUSTOMERS DO TO GET A BETTER SERVICE FROM LIDL?

We, the customers, should not forget that we are an important part of the economy. It is we who create the demand for the goods and services and then the sellers have the opportunity to earn their livelihood by selling their products to us. So we have to take care of the service we are receiving and we have to safeguard our rights. We have to create CONSUMER AWARENESS.

We need to be more vocal when we’re not getting the help we need. When we don’t have a good experience with a product or service, we have the right to ask any questions, give complaints, and leave positive or negative reviews. The same goes for Lidl- whenever you feel like the customer service you received was inappropriate, you should complain to a higher authority in Lidl or keep on complaining until you receive the appropriate product or services.

Lidl’s customer service is not perfect, but they have provided all the possible means of customers care and customer service. Whether they are implied well depends on the employers are given the responsibility of the job.