Cash Generator is a company that buys and sells new and used household items in the United Kingdom. The company has over 500 employees and 120 franchise stores. The company is a member of the British Franchise Association (BFA) and they follow stringent policies to keep their customers in check. Some cash counters operate three systems, retail, buying, and financing, but most stores focus on the first two. ..

Cash Generator’s return policy for in-store purchases states that if a customer can return an item within seven days, after purchasing it from the store, they might get a refund. But since all stores are franchised, their return policy duration may differ. But when you return a product you bought online to a cash generator store, you have terminated your contract with the company within 14 days, according to their online terms and conditions. ..

Can I return an item I bought, if it becomes scarred or defective under my watch

If you have unsealed a video or audio recording, and the software accompanying it, Cash Generator will not accept the product for return even if you claim that it is defective. Cash Generator will not receive a product that has been damaged as a result of your actions. For example, if an electronic item falls while you are trying to set it up, and refuses to function properly, Cash Generator will not receive the item. ..

Every return and request for refund is thoroughly examined to determine the cause of the defect, before a refund is issued. ..

Do I get a full refund, if I return a bad product without opening it?

Cash Generator is a company that specializes in refunding products that have been used. If an item you received is defective, they will offer a full refund along with your delivery fee if it was delivered to you. They also have a policy of only refunding products that have not been used. This policy only applies to defective products that have not been used.

Do I get a refund of my delivery charge if it covers the movement of the item I returned, alongside other products

If you receive a defective product, and the delivery fee was used to cover the cost of the product, you are not eligible for a refund. If your delivery charge covered other products that you were using, there would be no refund. After confirmation from Cash Generator, you will be sent all applicable charges according to their preference. ..

If I purchase an item online, can I return it if I do not like what I see?

After making an online purchase, customers have a 14-day window to return the item without any reason. If the customer returns it after the 14-day window, Cash Generator would not accept it, unless there is a valid reason like a mage or defect situation. In a defective situation, Cash Generator will examine it and see if the customer can agree with them on the repair cost or if there is a need for a refund. ..

Canceling a contract with the Cash Generator means that you are no longer interested in continuing the relationship. You must write an email or letter to inform the Cash Generator of your decision to end the contract.

Cash Generator return payment

If you purchase an item using a payment method like Western Union, Cash Generator will refund you after confirming your cancellation. ..

If I bought a bad item, do I need to return it before I get my refund?

Cash Generator is allowing customers to return items for a refund, as long as the customer returns the item to the store and identifies the bad part. If you bought an item that was not as described, bring it to the store and let them know. Once Cash Generator confirms that there is a problem with the product, you will receive your refund as soon as possible. ..

If you want to return the goods through a delivery service, it is important to use the ones that partner with Cash Generator as postage proof. It is also important to make sure that they return the items within 14 days. ..

Returning a customized item

Cash Generator does not accept returns of customized items or commodities made according to your specifications because they may not be able to sell the item to another person after you return it. Cash Generator also does not accept returns of items that are soon to expire. ..

Conclusion

Cash Generator has a 14-day return policy without any tangible reason. It also has a refund policy that occurs within 30 days, if applicable. Customers have to read through the return policy before purchasing any commodity.