Companies that have a flexible return policy are more likely to retain customers. A study by ReturnPath found that 78% of customers who had a flexible return policy with their last company stayed with them for at least one year, while only 54% of customers who had a rigid return policy stayed with the company for at least one year. A company’s return policy should be clear and concise so that customers know what they can and cannot do with their products. A customer’s right to a refund should not be taken away without giving them the opportunity to try the product first. Most companies have a standard return policy that is outlined on their website. Customers should read through the policy to see what is and is not allowed before making a purchase. If there are any questions about the policy, customers can contact customer service for clarification. When it comes to returning products, most companies want their customers to be as happy as possible. Most companies have policies in place that allow for returns within certain time frames, but also stipulate how many days after receiving the product the customer has to contact customer service in order to initiate a return. If there are any problems with returning the product, such as damage or missing parts, customer service will help resolve those issues as well. ..
Despite the fact that customers can only be loyal to flexible return policies, some customers remain loyal to them.
About Urban Body Jewelry
Urban Body Jewelry is a unique online shop that specializes in piercing jewelry. It offers products such as eyebrow rings, belly button rings, gauges, ear stretching kits, nose rings, and ear stretching kits. ..
The website offers a variety of offers, including: -A $100 gift card for the first purchase -A $50 gift card for each additional purchase -Free shipping on all orders over $50 -A $10 credit for every purchase
The Ultimate Guide to Urban Body Jewelry Return Policy
If you are not satisfied with the Urban Body Jewelry jewelry, you can return it within 30 days after receiving the jewelry. However, if you open the seal, Urban Body Jewelry may not be able to process your return.
Urban Body Jewelry strives to provide the best customer service possible. If an item you received is not as described or has a defect, we will exchange it for you no matter what.
One signs as a confirmation on domestic purchases for orders that exceed $100 and that they have received their order.
Urban Body Jewelry Processing Time
It takes around 2-3 weeks for the Company to process a return. Urban Body Jewelry informs the customer through email when they receive the jewelry.
If you have received an incorrect or faulty order from Urban Body Jewelry, please contact us via the contact page so that we can rectify the situation as soon as possible.
How Long Does the Delivery Take?
Standard delivery takes 5-10 business hours. Priority mail takes between 3-and 5 days. International orders take between 2-and 4 weeks. ..
Urban Body Jewelry Costs
In the United States, first-class mail is free if it is $20 or more. Priority mail costs $8 per item.
International shipping costs vary depending on the country of delivery. The cost is $20-$25. ..
Easy Step-by-Step Guide to Return your Order
Contact customer care at cs@urbanbody.com if you have any questions about your Urban Body jewelry purchase. Include your name, order number, and contact info so that we can help you return the product in its original and intact form.
The item can either be returned through prepaid mail or other means.
To personally deliver an item to the store, including the order info. However, choose a certified courier because lost items will be the customers’ responsibility. To avoid loss, customers should use a tracking number that notifies them once the item reaches the Urban Body Jewelry store. One can also buy the shipping insurance for orders that exceed $75.
After Urban Body Jewelry examines the return, the Company will send a message confirming the arrival of the returned item. The Company will also inform the customer if their request has been approved or declined.
If the item(s) was labeled as a gift and directly sent, the Company gives a gift credit corresponding to the return. Therefore, when the customer returns an item, they receive a gift credit in addition to their refund.
The Company may send the gift to the gift giver. The conditions for this option are when the gift giver hasn’t labeled the item as a gift. Secondly, when the Company ships the item to the gift giver. In this case, a refund is sent to the gift giver. ..
If you have not received your refund yet, please check with your bank. If the refund has not posted to your account after a certain amount of time, please contact the credit card company. Finally, if you have any questions about your Urban Jewelry order or experience, please contact us at support@urbanjewelry.net. ..
The tracking numbers for USPS shipments can only be activated after USPS contains the delivery.
Wrapping Up
Urban Body Jewelry has a 30-day return policy for customers. The jewelry must be in its original condition and still sealed. The company will accept unsealed jewelry in cases where the jewelry was sent as a mistake or is defective. ..
Yes, Urban Body Jewelry can change the location of an item after it has been delivered.
One cannot change their order once the delivery is made. Urban Body Jewelry can request the goods to be returned to them instead.
Yes, Urban Body Jewelry’s online shop is international.
Urban Body Jewelry is difficult to ship to certain countries, such as Brazil and Spain. ..
Urban Body Jewelry offers payment modes that allow customers to pay for their products in a variety of ways. These payment modes include: -Visa -Mastercard -American Express -Diners Club
When sending payments to international clients, always convert the currency to US dollars first. This will ensure that your transactions are processed correctly and without any delays. ..
UBJ accepts payment via PayPal, MasterCard, prepaid gift cards, Amex, Visa, and Discover.
Urban Body Jewelry is a new and innovative company that offers customers unique and stylish jewelry. Their products are made with the latest in materials and technology, and they offer a variety of styles to fit any personality. They also offer a great selection of affordable jewelry options, which makes their products an excellent value.
An individual can purchase items without registering. However, registration saves time and effort for an individual who would need to register for a separate account in order to keep track of their orders and invoices. Additionally, one can obtain an account that keeps track of their purchases and earlier orders.
Some people believe that Urban Body Jewelry sends confirmation messages for payments. Do you think this is true?
The Company sends a confirmation email immediately after a customer places their order. If you don’t see a confirmation message, check for the message in the spam folder. If you still don’t see the message after refreshing your email and checking in the spam messages, the chances are that your payment was unsuccessful.
