Tesco has made sure that their employees are well-trained, friendly, and helpful to assist customers with disabilities. They also provide a few mobility carts that can be used by customers who need wheelchairs. The only downside is that the carts may be difficult to drive for the elderly who may not have good use of their arms and feet to control the cart. ..

Tesco Accessibility

The large, easily accessible stores are a boon to those with disabilities. The stores have large doors and ramps, as well as disability parking spots close to the entrances. ..

Tesco has a well-defined and updated online shopping site for people with disabilities. This site offers the same prices and benefits as those who shop in-store.

Tesco is offering a Sunflower lanyard to help people who may need extra help while shopping. This lanyard is worn by customers who are members of the Sunflower program that gives these tags to help the staff understand that the individual may need extra help in the store. For privacy purposes, the store does not need to know what specific disability the customer has so it is used by people of all types of disabilities including, hearing loss, diabetes, autism, blindness, or customers in a wheelchair.

Other Tesco services to assist customers in wheelchairs

  • Providing aisles that are specifically designated for wheelchairs
  • Providing signage that indicates where the wheelchair accessible items are
  • Offering assistance from store employees when needed Sunflower provides a number of services to make shopping easier for customers who use wheelchairs. These include designated aisles, signage indicating where accessible items are, and assistance from store employees when needed. ..

Tesco has been providing wheelchair access to its stores since the early 1990s. In 2013, they began providing guide dogs at some of their stores in order to help people with disabilities find the products they need. Tesco also caters to those who are hard of hearing by proving guide dogs at the store which help guide to locate the items that the customer needs.

Conclusion

Tesco has a large number of wheelchair-accessible stores, but they are not always easy to find. Tesco has more and improved facilities to cater to all people who have disabilities that are especially beneficial to those who need help using wheelchairs. Sunflower lanyards indicate that the customer needs more help while shopping than the rest, and customers can book help in advance on their official website. This is done by contacting customer service and requesting assistance for any particular difficulty you may face while shopping in-store.

Frequently asked questions

The store is trying to make it easier for customers by giving them more time to shop, helping them pack bags and go back to their cars, reading labels, and helping to reach items that are out of reach to the customer. ..

The lanyards help Tesco staff identify customers that need help finding things in the store and be ready to help where needed. The lanyards make it easier for the staff to find customers and be ready to help them if they need it.

The store map is a helpful tool that can be used to plan your movements to get the most out of your shopping experience. The layout of the store allows you to see where all the essential goods are located and how they are moving around. This information can help you plan your shopping trip in a more efficient way.

Tesco is offering free parking for a limited period of time. However, disabled parking does not have a time limit on it.