After returning an item from American Eagle Jewelry, the customer should first log into their American Eagle account and find the return policy for that store. If the return is for a product that was not purchased at American Eagle, then the customer should contact Albertsons directly to have the product delivered back to them. If a pickup point is not available in the customer’s place, then Albertsons will send the product through a reliable dispatch rider.
When Sending a Return…
Make sure the package is in its original condition and well-sealed.
If there are different orders for the same product, put them in different packets.
When inputting payment information, be sure to use the correct spelling and grammar. American Eagle will not be liable for any mistake due to the customer’s mistake.
How American Eagles Refunds its Customers?
American Eagle offers a refund or credit option to its customers. The company can only refund an item if it has been received and inspected by American Eagle. Customers can choose from a variety of payment methods on the company’s website. ..
The American Eagles can reactivate an obscure voucher. However, the discount or offer period cannot be applied if it expires. Additionally, one cannot exchange or return-free gifts.
If someone purchases an order of “buy one get one free,” they can either return the entire order or return the defective item.
Your Name Attn: Return Order
- Please include your name and order number when you send your return.
- Include a copy of your receipt if you have one.
- We will process your return as soon as possible and send you an email notification once it is complete.
- Thank you for your patience while we work on getting your return to you as quickly as possible!
If you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund.
What Are American Eagles Jewelry Time Limitations?
If an individual indicates they would like to pay with credit, they have to use the credit within 7 business days. One should be patient with the refund process because it takes up to 7 working days to reflect in their account, depending on their bank. ..
Please return the item within 30 days after receiving it for other deliveries.
How Long Does it Take American Eagle Jewelry to Receive Refunds?
Depending on one’s location, AE takes 2-4 weeks to receive items. Subsequently, the Company sends the customer an email confirming that their refund is processed. Once the Company ships the refund, it will take 5-7 days to reflect the money into a customer’s account. ..
The process for returning an item to the AE store is quick and easy if one goes to the store requesting a return.
What are the shipping costs?
For items that are $75-149.99, $7:00 real reward level 1, or orders below $59.99 real reward level 2, its pricing is similar. The standard pricing is $7:00. A two-day delivery charge is $15:00, while an overnight delivery costs $20:00. For items that are $150 or more, the standard pricing is $7:00. A two-day delivery charge is $15:00, while an overnight delivery costs $20:00. ..
Orders over $75+, above $75 real reward level 1, above $50 real reward level 2, and real reward level 3 also have the same pricing. Its standard price is free. On the other hand, its two-day delivery and overnight charges are similar to the above charges. ..
American Eagle Jewelry’s Online Returns and exchanges
Please write the return information in a clear and concise manner. The order details or written information should include the order number, the item number, and the reason for returning it.
- The individual has satisfied all requirements for return and is no longer a threat to public safety or national security.
- The individual has been released from prison or jail and is no longer a danger to the public or national security.
- The individual has been discharged from military service and is no longer a danger to the public or national security.
The jewelry is substandard. The description given is not accurate. The company delivered the jewelry too late. AE sends the wrong item.
To get the order details, you need to go to the order history page and select the “Get A Return Label” option. However, the company excludes exchanges of orders made via gift cards, PayPal, or cash. ..
To send an item, first choose a reliable courier, then pay the delivery fee. ..
American Eagle Jewelry In-Person Return Policy
Depending on your location, you can call the company at 1 (855) 468-4333 or 1-888-232-4535. Alternatively, an individual can find the nearest store locator to send the item. AE requires proof of purchase, including a printed email confirmation message of their order, receipt, an invoice, and the credit card used for the initial purchase. If an individual pays more than the price of the items, the company pays for the deficit. However, one must provide a link to where they saw the post or advert. If a customer has lost their order number, AE credits the item with its gift card. One can only qualify for a gift card if they have a government ID such as a driver’s license. AE deducts shipping fee from refund price. ..
American Eagles Exchanges Items When…
An exchange for an item should be of similar color, make, and quality. If one wants a different color, size (if this was not what a customer initially indicated), or type, they may pay extra. To exchange an item with a different color, make or fit, initiate a return of the order, and then buy the new item separately.
In Parting…
AE offers a full refund, credit, or exchange for items that are returned. However, the company has certain limitations with what it can do. For example, AE can only exchange one item with a similar item in terms of color, type, or quality.
If you receive an automated phone call from AE that you do not recognize, please do not answer the call. Instead, please contact customer care for assistance. The primary purpose of these calls is to confirm a customer’s identity, so if you have any doubts about the call, it is best to hang up and contact customer care. ..
Customers can return an item they purchase via the AE app if it is faulty. If the customer is not satisfied with the product, they can contact AE for a refund or a replacement. ..
