Layla offers its customers a 120 trial day period to decide if they would be returning a purchased Layla mattress. Customers who choose to return the purchased mattress are asked to email their order number and reason for return to support@laylasleep.com. If customers decide that they would not be returning the product, they are given a full refund.
How Does Layla’s Mattress Return Policy Work?
Layla mattress offers its customers 120 days to sleep on a purchased Layla mattress before deciding if the bed meets their needs.
Customers who are not satisfied with the mattress after the stipulated trial period, are to reach out to Layla by emailing their order number and reason for return to support@laylasleeop.com. Layla Mattress Return Policy keeps reading.
Layla does not require its customers or clients to repack the returned item in its original package or ship the item back to the store because it does not resell returned mattresses. As a store that partners with several local charity organizations, Layla asks its clients to donate the returned bed to a local charity and email a picture as proof of the donation. Upon doing so, the customer’s refund is processed immediately and paid.
If you’re unhappy with your purchase of a Layla mattress, you can get a full refund. Plus, by donating the mattress to charity, you’re helping others in need. It’s a win-win situation for everyone! ..
Some states in the U.S. do not allow donations to local charity organizations. In such cases, Layla will pick up the returned mattress and recycle it for free to the customer. Layla customers living in places like Canada, Alaska, and Huawei who need to ship the returned mattress to Layla should note that the shipping fee is non-refundable. ..
Layla sleep Lifetime Mattress Warranty
-The mattress must be returned within a certain number of days of purchase -The customer must provide a receipt or original proof of purchase -The customer must provide their name, address, and contact information -The customer must provide a physical inspection of the bed by a Layla representative -If the inspection reveals any defects, the customer is entitled to a full refund or replacement
Only the original purchaser of the mattress can exercise the warranty during the ownership of the mattress. The bed must be used properly. According to the store’s website, proper use includes placing the mattress in a well-ventilated place and placing it on a smooth and solid foundation or bed frame that supports its weight. The mattress was purchased directly from Layla’s website or third parties authorized to sell Layla mattresses. ..
This warranty only covers defects that are caused by the manufacturer’s products. If you have a defect that is not related to the product, you cannot use the warranty.
-Used for an extended period of time (>6 months) -Used for a high number of people (>8 people) -Not properly cleaned after each use ..
Customers should note that in carrying out a warranty, Laylasleep reserves the right to decide whether the defect should be repaired or replaced. Customers will bear the shipping fees relating to the repair or replacement of the mattress. ..
Conclusion
Despite being located in New Haven, US, Laylasleep has gained popularity among many other states within and outside the United States as a brand that sells quality mattresses. Layla Mattresses Return Policy which allows you to help someone in need when returning a purchased mattress is unique and innovative. The lifelong warranty on their mattresses assures customers of the authenticity of their products. It is no wonder Layla is listed as the number one brand in producing good mattresses by sites like the U.S. News 360 reviews.
Yes, Laylasleep mattresses can be quite pricey. ..
There are many different types of mattresses, and each has its own unique features and benefits. That means that the price of a Laylasleep mattress will depend on what type of mattress you choose. However, Laylasleep mattresses are generally considered to be affordable. ..
The Layla lifetime mattress warranty does not cover the Layla pillows.
According to its website, Layla pillows have a five-year warranty.
