Answer:

If you are not home to receive a package, the delivery agent will give it to the third party who is not the owner of the parcel. For example, if there are other family members or tenants in your home, then the delivery agent would give it to them. If that happens, the tracking status will come as “Delivered to an agent.” ..

Who is the delivery person, agent, and why is the tracking system indicating the shipment has been delivered to an agent? The delivery person, agent, and reason for the tracking system indicating the shipment has been delivered to an agent are as follows:

  1. The delivery person is the person who delivers the package.
  2. The agent is a third-party service that helps manage shipments and track where they are going.
  3. The tracking system indicates that the package has been delivered to an agent because it was sent from this third-party service to this address.

Delivery person role in the USPS:

The delivery guy is responsible for delivering the package to the owner within the time frame specified in the USPS tracking system. He will double-check the zipcode when he picks up the package from USPS and deliver it to the owner based on that information and any additional information provided by the owner. If the owner is not present at an address specified in the tracking system, then an agent will come into play to deliver the package.

Agent role in USPS:

If an item is attempted to be delivered to an address that the owner is not present at, then the person who accepts it, for example, family members, relatives, tenants, etc., is called an agent. ..

If you follow the package, you can see that the package was delivered to an agent’s house. ..

If you have received the product but your agents have not, follow these steps:

  1. Contact your agents and ask them to check to see if they have received the product.
  2. If they have not, contact us and let us know what happened.
  3. If you have received the product and your agents have not yet checked to see if they received it, follow these steps:
  4. Contact our customer service team and let them know what happened.

If the parcel doesn’t receive but in the tracking system, it shows the “Delivered-To Agent For Final Delivery.” Then you try to call the USPS customer service helpline number (1-800-275-8777) with your reference tracking id number of your package, and you will get the full details of your package. ..

Please read the steps below before asking for more information.

Steps to deliver the package:

Is there any money required to give at the time of delivery?

The sender of the package must provide a signature to prove that they received it. The signature must be provided in order for the package to be delivered. If the sender does not have a signature, then the package may not be delivered.

If you have any other questions or queries, please feel free to ask about your packages with USPS. We would be more than happy to provide all the answers to your queries. Thank you for choosing USPS for your package transportation needs.

Conclusion:

If the tracking system shows the package is delivered to an agent, that means the delivery person delivered the package to anybody else on your behalf. That person is now an agent between a delivery person and the parcel owner. The delivery person is entrusted to get the package in your hands from the agent or third party who received the package. Then it shows the package is delivered for final delivery. Moreover, if you missed the parcel, then wait one business day, and you can contact the near USPS post office and complain it as a missing package claim.