Tracfone Wireless Inc. was founded in 1996 by David Topp and F.J. Pollak. It is a prepaid mobile phone company that offers services such as network plans, devices, and hearing aids. In 2013, the company extended its services to other handsets through their Bring Your Own Phone service. Today, Tracfone is not only selling you network plans but also mobile phones. They offer smartphones of all price ranges, but if you are looking to buy a new handset and also finding another carrier then you can buy a deal from them, which would give you network plans with the handset you buy. Switching to Tracfone could bring to you several benefits such as there are no extra costs included, you get the option of keeping your own phone, there are no contracts, the company promises nationwide coverage, you get international calling and the option of auto-refill with which you could lower the bill. An interesting thing to note is that the website of Tracfone gives a list of phones which are Hearing Aid compatible. It also tells a few pointers on how the phones are compatible.
Return Policy of tracfone phone:
- The product must be unused and in the same condition as when it was sold.
- The product must be in its original packaging.
- The product must be accompanied by the original receipt or invoice.
To ensure that your new phone is working properly, you must first validate the IMEI numbers. This can be done by visiting Tracfone’s official website and inputting the phone’s serial number. If the IMEI numbers are valid, the phone should work properly. ..
If you have a phone that has been used and/or damaged, you must return it in like-new, functional condition, with all included components, including the device, battery, charger, and manual. If you do not have the original manufacturer’s packaging or the device itself, we can provide you with a store credit or a refund.
If there is any liquid or physical damage on the phone, we will have to replace it.
We would like to return your phone, as well as submit a copy of your receipt.
You must cover the expense of returning the phone to us, as well as submit a copy of your receipt. ..
The company strictly says that it doesn’t allow any returns or provide any refunds for any SIM Kits or Plans that one may have purchased.
If you have bought your device from an Apple Store, then you are eligible for a return. If you have bought your device from a third party, then you may not be eligible for a return. The main way to buy an iPhone is at an Apple Store, which means that if you have a problem with your phone, the first place to go is an Apple Store. If you buy your iPhone from a third party, there may be fewer support options available to you. ..
If you bought a Tracfone phone from a retailer or wireless dealer rather than Tracfone directly (by phone or online), your phone is subject to the return policy of that shop. Please contact the retailer where you initially made your purchase to see if your purchase is eligible for return. Tracfone does not accept returns of Tracfone phones purchased from a merchant or wireless dealer.
If you have a Tracfone device and made online purchases within the last 30 days, you can return it within 30 days by following the instructions that came with your device. If you have any questions or concerns, please don’t hesitate to reach out to our customer service team.
Other important points regarding return policy:
If your shipment arrives and something is missing or the equipment is not in like-new condition, it may be rejected. ..
If you have a gadget that has been physically or chemically damaged, it cannot be returned, and no credit will be given.
Ineligible devices will be returned to you at the address listed on the shipping label.
If you have any questions about this product, please contact our customer service team at 1-800-123-4567. We will do our best to help you return this product as quickly as possible.
If you want to exchange your device for a more expensive device, then you would have to pay the extra amount included. Also, you should note that if your device is eligible for a return then the processing and the crediting of your account could take up to 30 days. The delivery charges which you paid for returning or obtaining the phone would not be required in the refund.
What are non-contract plans?
Prepaid plans offer the same flexibility as other prepaid plans, but the twist is that in non-contract plans one doesn’t worry about the fixed amount of bill which is to be paid each month.
If you receive a damaged or faulty product, remember to file a return within thirty days.