Wayfair Inc. was founded in 2002 by Niraj Shah and Steve Conine. It sells almost fourteen million items from more than eleven thousand suppliers from around the world. The company’s warehouses are all around the United States, including Canada, Germany, Ireland, and the United Kingdom. Other than the company’s website it operates four other branded retail websites: Joss and Main, AllModern, Birch Lane, and Perigold.
The company’s website is designed to help you find anything related to designing a home. The first thing you’ll see is the search bar, which says “Find anything home…..” This statement reflects that on the website, you will find everything related to designing a home. The layout catalog of categories includes furniture, outdoor, bedding and bath, rugs, décor and pillows, organization, lighting, kitchen, baby and kids, home improvement, appliances, and pets. Other than this you can find the option of room ideas and sales.
Wayfair shipping policies
Wayfair is a company that places customer satisfaction at the top of their list. They offer fast, reliable, and safe delivery services. You can find different shipping options in the cart section and product page. Wayfair is a company that you can trust and rely on.
The company has divided its products into two categories: those that are necessary for daily life and those that are for entertainment. This allows customers to find the products they need without having to search through a large variety. ..
Small Items:
UPS or FedEx sends packages that weigh less than 150lbs through their services.
Large Items:
These are sent through carriers that the company trusts and those which specialize in handling huge, and weighty items. These items require more effort so they take a minimum of one and a maximum of three weeks for delivery.
Shipping Costs
- You must spend at least $50 on your order.
- You must be a U.S. resident or have a U.S.-based billing address. Wayfair offers free shipping on most orders to U.S.-based customers who spend at least $50 on their order, as long as they are also residents of the United States or have a billing address in the United States. ..
All orders under $35 are charged with a $4.99 processing fee.
If you order anything above $35, you’ll get free shipping. ..
Looking for a good deal on a product? Check out the site carefully. The company has written Free Shipping wherever it applies. It is mainly written below the price of the product.
If your order does not qualify for free shipping, the amount charged would be shown in the cart, with the total of the products and during checkout.
When you place an order, be sure to specify which territories you would like your order delivered to. If you live in one of the following territories, please add your location to the shopping cart and we will contact you with shipping information: Alaska, Hawaii, and U.S. Territories
Sales tax might also apply if your order is subject to state or local sales taxes.
Process of delivering large items
Secondly, you can choose to have your order delivered to your door or have it sent through the mail. The shipping options differ by item.
After you have chosen your product, it is picked up from the warehouse and a mail confirming shipping is sent.
The product is shipped to a local delivery agent.
Now that the order has reached the local delivery agent, that company would contact you and ask you to schedule your delivery where you need to give them a date and time.
When the product is finally delivered to you, make sure there are no damages and enjoy your product. ..
List of delivery options in Large Items
A truck would come to your house and you would have to get out and unload yourself. ..
You could order your groceries online and have them delivered to your house. ..
The delivery team would unload the package for you and then place it somewhere safe outside your house.
The delivery team would bring in the item inside your house.
If you want it to be delivered to your backyard, the delivery team will place it there. ..
The delivery team would place your product in the room of your choice and leave it for you to use.
If you wish to do nothing, then the delivery team would unload, unbox, and assemble the product for you and would also remove the waste packaging after that.
Shipping Small Items
Express shipping is a service that allows customers to have their order delivered within one day. This service is popular because it can save customers time and money.
The expedited shipping option is available for orders placed within 2 days of the order being placed. This option allows customers to have their order delivered to them as soon as possible.
Ground shipping is available for orders placed before 1pm EST. Orders placed after 1pm EST will be processed the next business day. ..
The economy shipping option for your order is 3-8 days. This means that the package will arrive within three to eight business days after it is shipped. ..
You can check the status of your order anytime through the My Orders toggle in your account. There you can see its present status and the arrival date.
Wayfair uses reliable and good companies which know their work. Both UPS and FedEx have proved themselves to be doing great in shipping. As both these companies have accurate tracking capabilities, tracking your order for you would be hassle-free. If you still face any difficulty, you can click on Contact Us. The support team is available from Monday to Friday between 8 AM Midnight EST and on Saturday from 8 AM to 8 PM EST and on Sundays between 9 AM to 6 PM EST.